Richard Mencer.com richardmencer.com/blog

Richard Mencer . . . 

 . . .Over 20 years experience as a pacesetter in business financial growth, customer service excellence, employee development, inspiring leadership and workplace integrity

. . .Diverse experience in business management, business ownership, online business management / ownership, call center management, volunteer management and non-profit management

. . .Multi-regional business experience in the following 20 states:  NH, MA, NY, NJ, PA, DC, VA, MD, NC, GA, FL, TN, WA, CA, TX, LA, OK, AR, KS and CO. 

. . .Revitilizing established businesses to their original purpose & mission by increasing revenue, productivity, employee morale and community relevance

Richard Mencer

Principles to "live your business by":

"If you don't take care of the customer somebody else will."

"Fanatical customer Service is not a single act. It is a habit practiced every moment of every day."
 
"Those who say it can't be done are usually interrupted by those doing it."
 
"The difference between ordinary & extraordinary is that little EXTRA."
 
"Some people dream of success while others wake up and work hard at it."
 
"Customer service is not a department...it is an attitude."